TheBeachGarden
Your Handmade Workshop

Return Policy

Last updated July 05, 2023

Thank you for your purchase.

We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or store credit.

Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within thirty (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, will see the refund button on the My Account → Orders page. 

Place the item securely in its original packaging, and mail your return to the following address:

TheBeachGarden. Attn: ReturnsRMA #

Address: Calle 138  #11-90 Ca#8, Bogotá 110121  Colombia. 

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

    For defective or damaged products, please contact us  to arrange a refund or exchange.  

Please Note          

 ●     Sale items are FINAL SALE and cannot be returned.           

●     Returned items must have tags still on       

 ●     Returned items must have no visible signs of wear or use         

●     We do not accept returns or exchanges for any products after 14 days from the date your order is placed   

QUESTIONS

If you have any questions concerning our return policy, please contact us at: contact@thebeachgardenshop.com or fill in the form of Contact 

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